PROFECO Agrees

While we're still waiting for our first hearing date, we decided that we should get a written confirmation from PROFECO that our right to rescission ended on February 9, 2009. Previously, we only had verbal confirmation. This is what they write:

Dear Sir & Madam,

According to the following article, there is a term of 5 working days to cancel the contract without penalization.

Article 56 of the Federal Consumer Protection Law states: "The contract will be perfected within five working days from the delivery of, or the signature of the contract, which ever occurs the latest. During this period, the consumer will have the right to revoke his consent without any responsibility. The revocation will have to be by means of warning or delivery of notice, in person, by registered mail, or another method of average reliability. The revocation according to this article, will terminate the contract. In this case, the costs of shipping and insurance will be the responsibility of the consumer. If the contract is for services, this article will not be applicable if the date of receipt of the service is less than ten working days from the date of the order of purchase."

It means that if your purchase was on February 2nd, the last day to request the cancellation on time was on February 9th, 2009.

Thank you

Sincerely,

Laura Mejía
Department of Conciliation
Services for Foreign Residents